Privacy Policy
Last updated: July 2025
Introduction
StyleXWear ("we", "us", or "our") operates the website stylexwear.shop. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases. Please read it carefully.
Information We Collect
We collect information you provide directly to us, including:
- Personal Identification: Name, email address, phone number
- Delivery Information: Shipping address, city, state, pincode
- Payment Information: Payment details processed securely through Razorpay — we do not store card or UPI details on our servers
- Order Information: Products purchased, order history, preferences
- Device & Usage Data: Browser type, IP address, pages visited, time spent (via cookies)
How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Send order confirmation and shipping updates
- Respond to customer service requests
- Send promotional emails (only if you opted in)
- Improve our website and product offerings
- Comply with legal obligations
- Detect and prevent fraudulent transactions
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your data with:
- Qikink: Our print-and-ship fulfilment partner — to process and deliver your order
- Razorpay: Our payment gateway — to securely handle your payment
- Courier Partners: Delivery information shared with logistics providers for shipping
- Legal Authorities: When required by law or to protect our legal rights
Cookies
We use cookies to enhance your experience on our website. Cookies help us:
- Remember your cart and wishlist between sessions
- Understand how users navigate our site
- Personalise content based on your preferences
You can disable cookies in your browser settings. However, some features of the website may not function correctly without them.
Data Security
We implement industry-standard security measures including HTTPS encryption, secure payment processing, and limited data access controls. While we take every precaution, no method of transmission over the internet is 100% secure.
🔒 All payments are processed through Razorpay's PCI-DSS compliant payment infrastructure. We never store your card or UPI credentials.
Data Retention
We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Order data is typically retained for 3 years for accounting and legal compliance.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us at support@stylexwear.shop.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
Privacy Concerns?
Reach out to our team and we'll respond within 24–48 hours.